Product Price and Specifications

All product prices and specifications listed for sale on this website are subject to change at any time. Please see Website Terms for further information. If you have placed an order and the price drops within 30 days of your order date, Tactical Gun Store will offer a credit for the difference upon your request. Tactical Gun Store does not honor price change requests for orders placed more than 30 days prior to the change in price. Tactical Gun Store also does not allow raincheck pricing for any prior Sale or Daily Deal prices if you have not placed an order.

Purchasing

Purchasing Protocol

All NFA Rules Apply.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

Returns

Except for items designated as nonreturnable or as otherwise set forth below, Tactical Gun Store will accept a return of an item for replacement (if a replacement item is available) or a refund of the purchase price, less the original shipping and handling costs and any applicable restocking fee, provided such return is made within 30 DAYS of the date of receipt of the purchased item.

Unless there is an item defect or a valid item performance issue, returned items must be resalable (no wear or usage), in original packaging, and with all paperwork, tags, parts, and accessories. If the item is not returned in resalable condition, Tactical Gun Store may reject the return.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item for Tactical Gun Store to process the request, issue a refund, or replace the item. The customer MUST contact Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item. 

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Tactical Gun Store will NOT process a refund or replacement for the item(s) and the item(s) will be returned to the customer.

All returned items must be received by Tactical Gun Store prior to any replacement being shipped or refund being issued.

Refunds will be credited back to the same payment method used to make the original purchase. Credit in the form of a gift card will be issued if the original form of payment is not available or agreed to by the customer.

Customers should carefully inspect all firearms prior to having the firearm transferred into the customer’s possession. Firearms (including lower receivers and frames) are not eligible for return after the FFL transfer. If a defect is discovered in any of these items after the FFL transfer, the customer should contact the manufacturer directly to submit a warranty claim.

The customer is solely responsible for any FFL transfer fees for any returned items (including, but not limited to, when the customer fails a background check). Tactical Gun Store is not responsible for and shall not pay for, reimburse, or refund any FFL transfer fees.

Tactical Gun Store carefully monitors returns and may take reasonable action, including limiting or refusing returns, to prevent fraud and abuse and to otherwise enforce these terms and conditions and all laws and regulations governing orders made on our website.

Tactical Gun Store reserves the right to dispute any bank or credit card chargebacks. Tactical Gun Store reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

Firearm Restocking Fees

Each non-defective firearm, lower receiver, or frame permitted for return is subject to a $40.00 restocking fee, which shall be deducted from the refund amount. If two or more firearms or lower receivers purchased on a single order are returned, the total restocking fees shall be limited to $80.00.

There is no restocking fee where prohibited by law. The restocking fee will be taxed in select states.

Nonreturnable Items

All sales of the following items are FINAL and returns, refunds, or exchanges are NOT ACCEPTED:

• Firearms (including frames and lower receivers) that have been transferred into customer’s possession
• Suppressors
• Any blemished or “Blem” firearms, frames, and receivers
• Ammunition
• Ammunition components
• Blank cartridges
• Bows
• Arrows
• Electronics
• Used, worn, or washed clothing

If a defect is discovered in any of these items, the customer should contact the manufacturer directly to submit a warranty claim. Tactical Gun Store will be glad to assist in locating the appropriate manufacturer’s contact information.

If the customer received any of these items that were shipped incorrectly, the customer can contact Customer Service for assistance.

Amending Orders

If the order has not shipped, please use our Contact Form for the quickest response.

Shipping Times

All standard shipments are FOB our warehouse.

Typically, you can expect your order to ship within 5-7 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.

Shipping Protection

If selected at checkout, Tactical Gun Store will deliver all goods and merchandise purchased from TGS to the named recipient “Delivered at Place Unloaded” at the address within the United States that you specify in your order (Incoterms 2020). This means that TGS will bear the risk of loss of bringing such goods and merchandise to, and unloading them at, such destination, including loss or damage during transit. Once such goods and merchandise have been delivered and unloaded at such destination, TGS will have no further risk of loss, including responsibility for loss or damage. For lost or damaged property, TGS will, at its election, replace the goods and merchandise as long as a replacement items are available or refund the purchase price to you (in cash or by issuance of a TGS gift card) less shipping fees and taxes, which will be your sole and exclusive remedy. These terms are terms of shipment and are NOT an insurance contract.

Notwithstanding the foregoing, PSA will not bear any risk of loss or be responsible for any loss or damage caused directly or indirectly by any of the following, regardless of any other cause or event that contributes concurrently or in any sequence to the loss, all of which risk of loss shall be borne by you: (1) seizure or destruction of property by order of governmental authority; (2) incorrect delivery by the carrier caused by an incorrect address on the shipping label; (3) misappropriation, sabotage, conversion or any other dishonest act on the part of you or other party of interest, your respective employees or agents or others to whom the goods or merchandise may be entrusted for any purpose whatsoever; (4) any shortage in goods claimed to have been forwarded in a package when the package is received by the addressee in apparent good condition with the seals unbroken; (5) unsuccessful delivery attempts; ( In addition, TGS will not bear any risk of loss or be responsible for any loss or damage in the event your payment made to TGS is in any form that is false, fraudulent, invalid, uncollectible, or counterfeit.

Notwithstanding anything herein to the contrary, TGS’s liability is limited to the cost of reasonably restoring the applicable item to its condition immediately before loss or damage or the cost of replacing that property with substantially identical property. If TGS pays any loss or damage, it will pay no more than the value you have recorded for purchase. TGS reserves all right, title and interest in the applicable items to the extent of payments paid by TGS.

All notices for loss of or damage to property transported or accepted must include date of shipment, tracking number, and the nature of loss or damage. Claims should be made by calling our customer service line or emailing us at shippingprotection@tacticalgunstore.shop All claims must be made within seven days after the scheduled delivery time or five days after you receive notification that the package was delivered but did not receive it. All damaged items must be verified and a certified statement of loss with proof of documentation required by consignee. Proof of loss must include proof of interest in the property and affidavit of shipment. TGS will pay for loss or damage within seven days after it receives the sworn proof of loss, if you have complied with all the terms set forth herein and TGS has reached agreement with you on the amount of the loss.

Shipping Costs

For shipping costs please add the item(s) to your cart, enter your state and zip code then click “GET A QUOTE”.

Order Tracking

To track your order, log in, click on “My Account”, click on “View Order” on the right hand side of the screen, click “Shipments”, and then click on the tracking number. Typically, tracking information will be updated at the end of the business day after your order has been picked up by the carrier. If the tracking number has not been added to your order, the carrier has not picked up your order.

In-Store Pickup

Customers will be contacted by the store once the In-Store Pickup is available. Any customer who wishes to pick up stripped lower receivers or handguns must be a current resident of South Carolina with a valid SC driver’s license or state approved ID, with their current address reflected. Long guns may be picked up by non-residents, provided they do so in person and the transaction is legal in both the transferee and transferor’s state. The only exception would be permanent party military personnel, who would be required to provide a copy of their PCS orders, ID, and if they live off base, a state issued document (i.e. utility bill, vehicle registration) at time of pick up.

Order Restrictions

The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:

1. A legal resident of the state in which you are ordering.
2. 21 years of age or older to complete the transfer through your FFL.

Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.

Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Tactical Gun Store has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Tactical Gun Store. Additional shipping charges will apply to orders that need to be reshipped.